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Shudder

Post
Full Member

Spooky

Cannock, Staffs, GB

6:37 pm August 3, 2010

posts 36

The Burgman went into Suzuki today for it's warranty mod. It took 3
hours, so I waited. Drove the bike out and no juddering  Laugh

When I got home and began the work listed below I found out what then
had done. The plastic silver CVT unit cover had been changed, as had the
black air intake that bolts onto this, it now has an oval intake which
has a rubber ducting bolted to it, which then dissapears towards the
front of the bike. The idea is to ram air into the CVT area to blow any
dust out. And it was free!

I fitted 18g sliders today and the test ride was stunning. My revs at
low speed running are the same as before but, my old rollers would
redline at 8,500rpm doing 90mph. With the 18g sliders at 90mph I'm only
doing 6,500rpm, and at 7,000rpm I'm doing 100mph!

My fuel reading stayed at 16.5 despite the fact I was nailing it down
the motorway at 90mph!

The above was also as a result of installing a Dr. Pulley HiT Clutch
from Unionmaterial. It locks up well and works a treat with the new
sliders. I also fitted a Malossi kevlar belt at the same time.

Judder, no more  Wink

Spooky :o)

Full Member

Arnie

Dover, Delaware-USA

2:28 pm June 1, 2010

posts 31

peteingodzone said:

hi i am new to the forum, have been reading about the low speed shudder onthe  400 bergman.  I have an 07 with 5800ks on it , I have had  our local  workshop forman look at it and while the problem is there it is not too bad .They sent the Bulletin info that I had taken off this site to Suzuki N Z .  Who said the numbers I had sent did not correspond with anything they had .   Here is that number.   GV/AN No 41a.    Reference; AN400 service manual [ P/N  99500- 34102- 03E] .

My query, is this the correct number or have I got it wrong.

Any further info would be appreciated as the bike is going in for it's 6000k service soon.

I find the the bike a good alrounder and can stay with other bikes of bigger engine size. The useful storage in it takes people by surprize.

I would like a bit more support in the back rest , maybe get suppoet re-upholstered to give higher support, is there an after market rest available.

 

Take it easy out there.Smile


 

You can get a backrest @ bestbackrest.com they are about $65 which includes shipping (49 +15)

Arnie

Junior Member

peteingodzone

8:48 am May 31, 2010

posts 14

hi i am new to the forum, have been reading about the low speed shudder onthe  400 bergman.  I have an 07 with 5800ks on it , I have had  our local  workshop forman look at it and while the problem is there it is not too bad .They sent the Bulletin info that I had taken off this site to Suzuki N Z .  Who said the numbers I had sent did not correspond with anything they had .   Here is that number.   GV/AN No 41a.    Reference; AN400 service manual [ P/N  99500- 34102- 03E] .

My query, is this the correct number or have I got it wrong.

Any further info would be appreciated as the bike is going in for it's 6000k service soon.

I find the the bike a good alrounder and can stay with other bikes of bigger engine size. The useful storage in it takes people by surprize.

I would like a bit more support in the back rest , maybe get suppoet re-upholstered to give higher support, is there an after market rest available.

 

Take it easy out there.Smile

Advanced Member

alto1_3

Gosport, Hampshire, England.

5:07 pm February 12, 2010

posts 169

Strange,….I haven't heard any noise from the clutch, lately.

And haven't experience much of the juddering, either.

I'm very happy to report.Smile

Advanced Member

alto1_3

Gosport, Hampshire, England.

4:58 pm February 12, 2010

posts 169

Henry_C said:

He bought it with a few miles on the clock, absolutely as new , condition but may well have been last year's stock, who knows (other than the dealer!)?


Well actually,

anyone who lifts the seat up. There's a plate under there, on the frame, that will have what "K" model it is. 

It will also be in the front of the service book for the bike.


Whoops,  I got that, a bit wrong, Peter. Surprised  SORRY !

The plate under the seat, has the Chassis number on it.

But it is on page one of the Service Book. Wink

And it is, on his V5 C Registration Document, too. Smile

Alan.

Moderator
Moderator

Henry_C

The Sunrise Coast, Lowestoft, England

4:00 pm February 7, 2010

posts 447

Ah Thanks for that, Alan. I didn't know that and he didn't seem to have an idea himself! LOL! I will pass it on.

Good to hear that you may change your mind. Only thing to remember is that all who would enter Lyneham need to have registered on the website, then pay for a wristband at the start point and thus be checked for entry, security-wise. Quite how that will work with the security as it is these days at RAF stations I can't think! But no matter. Perhaps you should register and then have the option IF you are enthused to come along? If not DO hang some form of easy ID on yourself for us to wave as we pass! They say the riders will cover a 10 mile long column as it stands at present, some 10000 bikes and 13000 riders – it's truly GINORMOUS more than a month before the event. What a wonderful tribute to the townsfolk of WB and our troops too?

I have asked Steve what progress on the possible BurgmanRiders of GB logo in the hope of getting some stickers before the ride! He's very kindly looking into it for us. Laugh

There are old pilots and there are bold pilots – but there aren't many old bold pilots!

Advanced Member

alto1_3

Gosport, Hampshire, England.

1:06 pm February 7, 2010

posts 169

Henry_C said:

He bought it with a few miles on the clock, absolutely as new , condition but may well have been last year's stock, who knows (other than the dealer!)?


Well actually, anyone who lifts the seat up. There's a plate under there, on the frame, that will have what "K" model it is. Wink

It will also be in the front of the service booklet for the bike. Mine has.

If it's a nice sunny day, I may well take a ride up to Swindon.Laugh

I'm sure it will be a spectacular event to see.Smile

But I doubt, very much, if I will participate in the ride to Lynham. Surprised

But who knows?…. There's a first time for everything!Wink

Moderator
Moderator

Henry_C

The Sunrise Coast, Lowestoft, England

6:50 pm February 6, 2010

posts 447

Your point is taken …. and I do hope you DON'T have to subsequently throw the book at them in the end. It is quite possible that my friend's scoot IS a K8 although registered 09. He bought it with a few miles on the clock, absolutely as new , condition but may well have been last year's stock, who knows (other than the dealer!)?

BTW are you sure we can't persuade you to take the run up to the rally for Woottie B? It's gonna be a BLAST! Surprised

There are old pilots and there are bold pilots – but there aren't many old bold pilots!

Advanced Member

alto1_3

Gosport, Hampshire, England.

2:07 pm February 6, 2010

posts 169

I know you mean well, but…….

What I said was, the dealer ORIGINALLY said they didn't know about a clutch problem, and thus, ANY bulletin.

But then said, Suzuki will be issueing one, for the K9.

But when THAT one came out, it only covered the K7, and K8 models. NOT the K9's.

         (I suspect  C. J. Ball's recall, was for a K8, NOT a K9.)            

They then said, the K9's are already cured of the fault, in the build.

But that's also a load of crap! As it's not cured at all. It's still there.

I wouldn't have taken it to a dealer, if there wasn't a problem!!!

I wouldn't have taken that much notice of it at all, and gone along with your friend, who said he thought it was inherent in "Twist & Go's".

But mine didn't start, until I had 1,200 miles, on the clock. So that can't be right.

       Still, it's not a serious problem, at all. Not by any means.

As for the battery, well, they checked the terminals, and they were tight. So they couldn't have been loose, in the first place. They also checked some connector, in the ignition system, and that was OK, as well.

The dealer, who I bought the scoot off, in Swindon, hasn't contacted me, either. So it looks like Suzuki hasn't acknowledged, there's a fault.

So now, there's nothing more I can do, but sit on my hands.

I'll just go on, enjoying my rides, on a very good bike, like I always have.

And if anything does crop up, I'll throw the book at them.!!!

Moderator
Moderator

Henry_C

The Sunrise Coast, Lowestoft, England

9:28 am February 6, 2010

posts 447

alto1_3 said:…….

I asked them to check the Judder and squeel, when they test rode it, but they said there was NO problem with that, either. Surprised

But on my way home, I could still hear it.Yell Although the judder didn't seem to be as prominent, as it had been.

All in all, it's been a complete waste of time, and effort……

If your "dealer" (sounds more like an imcompetent!) is effectively denying the existence of a bulletin covering the clutch problem I wonder how a well-renowned dealer like CJ Ball (Norwich and Hales) come to issue a recall to a customer who bought a nearly new scooter from them? I think I would ask that of your people and refer them to Ball's to get the low-down? Certainly I wouldn't sit on my hands and do nothing as it could wind up costing you a packet to fix SHOULD anything go wrong in the future.

As for the F1 light didn't we work out that it COULD be an intermittent fault caused by a faulty or loose battery (i.e. a voltage sensitivity). Thus if your battery is currently well connected it won't show up? Until it works loose again. Yell

There are old pilots and there are bold pilots – but there aren't many old bold pilots!

Advanced Member

alto1_3

Gosport, Hampshire, England.

8:25 am February 6, 2010

posts 169

Funny you should say that, Willie. Have you got that, the wrong way round? Surprised

Because, if you scroll down to my "Burgermiser" post, on the 23rd. January, you'll see that I quoted an earier, State-Side post, that said it was the other way round.(the five, being re-replaced by three).Wink

I'm affaid to say, there are dealers, and dealers. ie, some are better than others. The people I've been speaking to, up till now, on the phone, have been sales staff. And although they are trying to be helpful, they don't really know whats going on. A salesman said it was no use me bring it in for the F1 light, if its not "on" now.

But I managed to speak to a mechanic, yesterday, who said he's only a salesman, so yes, bring it in.Laugh

So I rode 26.4 miles to Chichester, and the mechanics connected it to their conputer.   But it showed up that there was no fault on it. Surprised

So perhaps the salesman got it right, and NOT the mechanic!!!

Strange thing is, Suzuki won't pay the dealer for the inspection time, if there is a, "no fault" shown.  BUT THERE "WAS" A FAULT. Yell

They couldn't explain why the light had come on, or why the engine had cut-out on me, three times. They rang Suzuki, who said lower the ISC valve position, from 118 step, to 81 step. (thats the electronic throttle / idle gradient). Wink

I told them to do it, anyway, if only to have something to charge to Suzuki, on warrantee. That saved me having to pay anything. Smile

I asked them to check the Judder and squeal, when they test rode it, but they said there was NO problem with that, either. Surprised

But on my way home, I could still hear it.Yell  Although the judder didn't seem to be as prominent, as it had been.

All in all, it's been a complete waste of time, and effort. So I'm going to carry on as if there is nothing wrong, and keep my fingers crossed, that I have no more problems with it. Smile

Moderator
Moderator

Henry_C

The Sunrise Coast, Lowestoft, England

5:30 pm February 5, 2010

posts 447

A friend who rides a 09 registered Burgman 400 (but is computerless or would be here too) has received a recall notice from his supplying dealer to correct the clutch problems. Surprisingly he had not mentioned the fact that he suffers judder and squeal on take-off, putting it down to twist and go scooters as he had previously had a Piaggio X9 which behaved the same way!

Good to know that some dealers over here (GB) are getting the job done. Wink

There are old pilots and there are bold pilots – but there aren't many old bold pilots!

New Member

willie

4:04 am February 5, 2010

posts 1

Just had the clutch on my AN400-K7 replaced under warranty by Suzuki NZ at 2300km.  Used to have shudder on takeoff and 3 pad clutch was replaced with the new 5 pad unit. It rides like new again! 

Advanced Member

alto1_3

Gosport, Hampshire, England.

4:19 pm January 29, 2010

posts 169

Scratch that last post of mine.  As I got an eleventh hour phone call, from the dealer.

BUT,  he told me that, the bulletin that Suzuki has just issued, is only for the K7, and K8 models.  Not the K9 !

Apparently, these bulletin mods, for the K7 & K8, has already been incorporated in the K9's build.

                          Yet the K9 still has the judder.Yell 

So he's booked me in, to strip the clutch down, and check it all out.

Trouble is, without a bulletin, it may not be done under warrantee, and I can see me facing a large bill, for his pains. Surprised 

                           So I might not bother with it. Wink

Besides, I took the advice from an earlier post, again, and held both brakes on, and rev'd up to 4,000 RPM, a couple of times, and the juddering stopped.  It really works.

                         Seems like a cheaper option, to me.Smile

Alan. T.

Advanced Member

alto1_3

Gosport, Hampshire, England.

7:11 am January 29, 2010

posts 169

   Well, the dealer should have rung me about the bulletin, but hasn't.

                   The Dealer……He speak with " Forked Tongue "

                       Or maybe, Suzuki still hasn't issued it yet.

Anyway, I haven't  experienced any squealing, lately, but it still shudders quite a bit, on take-off.  (but  never on landing, though ).Wink Laugh

                        Except when I give it a big handful. Smile

Alan. T. ( ex. Burgermiser. )

(12 o/c. Midday. GMT )

Advanced Member

Burgermiser

Gosport Peninsula-England.

10:44 am January 25, 2010

posts 127

The dealer rang me, this morning, to say that Suzuki are going to issue a bulletin for the clutch judder / shudder, for the 400 K9, later on, in the week, and will let me know, when, so they can book it in, to be fixed.

He told me that this is nothing to do with the K7 & K8 models judder bulletin, because the K9 model was fitted with an up-graded clutch, after the earlier problems they have had.

                       "This is a separate problem, altogether"! 

But I find that rather strange, really…..

They up-graded the K9's clutch, as a cure for the problems they had with the K7 & K8's clutch judder.  Yet the judder and squeal, is still there.???

It seem to me, that Suzuki doesn't know what the real problem is, yet.

Watch this space…..

(3.45 pm. GMT.)

Experienced Member

Pinktatoo

St. Joseph, MI

8:13 am January 24, 2010

posts 58

Picked up my bike yesterday. It was 41 degrees on the ride home, but only my hands got cold.

Talked with the service guy… my bike has 10,200 miles on it. He said the belt is still pretty good and will be ok for awhile but the sheaves are wearing, both upper and lower.

So I ride the bike home to see if the shudder is still there.  It is GONE! Laugh

But…he said that I will be able to feel it shift now and some of the noise is still there…that's from the belt and sheaves.  He said I will probably start to notice a bit of a loss of power as the belt wears more.  I did notice a tiny bit at take off but nothing major.

I had asked him how much it would be to replace the belt and sheaves when I do start to notice it more.  The parts alone will be over $600 !!!!!!!!!Surprised

Holy crap!!!!    Labor will be practically nothing, about $150.

Oh well…such is the price of being a Burgman rider!

But boy oh boy…was it ever nice to have my butt back on that seat!!  Raining and cold again today and will be in 20's and 30's next few weeks so it looks like I won't be out and about for another month or more.

I am suffering from PMS….Parked Motorcycle Syndrome!

I'm not riding too fast….I'm flying too low!!

Advanced Member

Burgermiser

Gosport Peninsula-England.

12:21 pm January 23, 2010

posts 127

I rang the scooter dealer, today, seeing they never got back to me, yesterday.

I got through to the sales department, as the parts department person, (who should have rang me back, yesterday) wasn't in, today. Wouldn't you just know it.

The salesman told me he had sold loads of 400's, and has never heard of the "clutch" problem.

I quoted the bulletin Number, but he said it didn't mean anything to him.

He's booked me in for next Wednesday, preliminary, but will have to confirm it, if and when the replacement parts are available. And of course, if the bulletin is valid, this end of the Golf Stream.

I'll let you know how it all develops.

Junior Member

mantaray23

Salt Lake City, Utah, USA

9:39 am January 23, 2010

posts 14

My dealier seemed to be unable to find anything and "never heard of any vibration issues"  But press on.  The service bulletin is GV/AN No. 41A   dated 11/2/09   for P/N 99500-34102-03E. 

Then magiclly he found it.   My problem is that i first reported it under warrante but now im out.  Think it's going to cost me.Yell

But i really love my an400 K8,Laugh and i just cant wait until all the snow is gone… but that going to be a few months…

Dan

Experienced Member

Pinktatoo

St. Joseph, MI

8:06 am January 23, 2010

posts 58

I've had mine repaired per the service bulletin.  However, due to the fact that I live in Michigan, aka THE FROZEN TUNDRA, my bike is still at the dealers….stored in their nice and toasty warm garage. Laugh

I'm anxious to get it back to see if the problem is solved!     I'll let you know…

I'm not riding too fast….I'm flying too low!!


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